We get it! Our products were made for those bongo-shaped bodies and scrunched up faces, but sometimes things just don’t work.
We accept returns on unused and unworn products (try-ons are ok! Real wear and tear not so much) in their original packaging within 30 days of delivery.
That said, it is important to us that all of our customers, and especially their Moopers, are 100% satisfied with our products. If you are not happy with your order or experience any issues with your product, please reach out to us at firstname.lastname@example.org so that we can help.
To start a return, simply visit moopers.com/returns and the system will provide you with a prepaid shipping label to send your item back. Once your item is received, a refund or exchange (your choice) will be processed. For any questions throughout your return process, our team is always here to help - you can contact them at email@example.com.